Prissy Craft Terms and Conditions
We aim to dispatch goods within 1 - 3 working days excluding Sundays, Bank Holidays and Christmas.
STANDARD DELIVERY TIMES AND COSTS
Standard Delivery ONLY £1.00 delivery aim 2 - 3 working days
FREE Delivery when you spend over £40 Delivery aim 2 - 3 working days
Upgraded Delivery £2.50 Delivery aim 1 - 2 working days
Standard delivery £3.00 delivery aim 3 - 7 working days
Free Delivery if you spend over £50 - Delivery aim 3 - 7 working days
Standard delivery £4.50 - Delivery aim 5 - 10 working days
Free Delivery if you spend over £50 - Delivery aim 5 - 10 working days
Please note all delivery times are approximate and we can not be held liable for delays due to international holidays.
All international customers are responsible for paying any customs fees or taxes added to their goods in their country.
We are not responsible for any taxes you may incur within your country for goods received.
Refunds and Exchanges
If for whatever reason you wish to have a refund rest assured we always accept refunds. We believe it is the customers right to inspect goods and decide whether or not they meet your needs and expectations.
Refunds should be requested within 10 days of receipt of goods and returned to us within 28 days of receipt of goods.
All items returned should be unused and in the condition in which you received them
We will refund you the cost of goods immediately on receipt of goods
Unfortunately we cannot refund postage costs or be held responsible for goods that have been lost in transit when returned to us by customers
It is the customers responsibility to return goods to us in order to have a refund
Refunds should be sent to:
Prissy Craft 111 Oakwood Road, Springfield, Birmingham. B11 4EY. UK
Any other questions please contacts us firstname.lastname@example.org
PaymentWe accept all major Credit Cards and Paypal payments. If at any time you wish to cancel your purchase please let us know as soon as possible. If goods have not been dispatched then we will refund you all your money immediately. However if we have already dispatched your goods then it will be considered a return and not a cancellation. Please read our returns policy for more information on returns.
For any other information please contact us email@example.com
Additional Policies and FAQs
For wholesale orders please contact us firstname.lastname@example.org
111 Oakwood Road